& We, unfortunately, were using Marriott points and had a view of the inner shaft. The service was lackluster. The location is just amazing - right across the street from the park. Here, there was nothing more than stale bagels and luke warm 'hot' food every day! Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. Will definitely return for another stay at JW Marriott Essex House! Which room amenities are available at JW Marriott Essex House New York? Finally our third room was acceptable but we had other problems. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. 330 sq feet . There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Arrived and checked in and was sent to a room that had someone else staying in it - awkward. There was a covid breakfast at no additional charge. The front desk clerk said that our room as available- great!- and we could go straight up. Experience rich history and exquisite Art Deco inspired surroundings at the JW Marriott Essex House New York. Location Facilities Most popular facilities Paid Wi-Fi Parking Baggage storage 24-hour services Food/ Drinks one day well be back to this stunning hotel! When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. Great conversation This property always exceeded my expectations . With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? Own or manage this property? We had a decent view of Central Park but our windows were filthy pretty much ruining the view. Essex House told me that I booked the room on a AAA cash rate. A chaise lounge was very worn with material missing on a section of the piping. Dinner. Rooms with Macys Thanksgiving Day Parade views are available. the location is beyond fabulous. Then, I thought to myself, I'll bet they screwed up my bill. There were no tea/coffee making facilities in the room - all this a luxury hotel! Looking forward to staying at this hotel againVery SOON! All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. This July was horrendous. Late 4PM checkout? Let's just say perfection. Without actually saying No, no, f*ck off, the entire hotel staff have done an exceptional job of conveying that exact message.In terms of the room, I understand the premium in New York, but even then the room is small and mediocrely furnished. The housekeeping staff were abrupt and got the hump when we went down for breakfast and twice came back into our room to find her on her phone, in our room! The concierge breakfast buffet amenity for elite members may be about the best in the country. I wake up 12/28 and, shocker, the refund is not on my credit card. The room was very clean and well kept, on the high floor, facing Central Park - thanks a lot to hotel team for this little new years gift! Speaking of the menu, the food was absolutely delicious. Food and Beverages - Room service (limited) and minibar (fees may apply). Our hotel is ideally situated within walking distance of Columbus Circle, Lincoln Center and Carnegie Hall. I have shared your experience with our team. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. Room is out dated. Many units have large windows overlooking Central Park, but others have views of either the street behind the hotel or a wall. I cant begin to describe the horrible nature of our recent stay at this hotel. There was no staff for the front desk, with one person and 30 people trying to check in. I would say my expectations are high. Thank you for the feedback and for your loyalty! It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. We stayed at this hotel in January and had a great stay. What?!! In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! Crowne Plaza Times Square Manhattan, an IHG Hotel. Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. Open for For a NYC hotel, the rooms are substantial in size! What are some of the property amenities at JW Marriott Essex House New York? All Properties in New York JW Marriott Essex House New York Health Protected 160 Central Park South, Manhattan, New York, New York State, 10019, United States Show on map Steps from Central Park, guests of our NYC hotel are near shows at Lincoln Center, the shops and cafes of Columbus Circle, Wollman Rink and the zoo. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. $40!!!!!!!!!!!!!!!!!!!!! The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. No surprise that that never happened. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. the, Julie S. said: We had the most amazing stay at the Nellie! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). The only problemwho really wants to stand outside for, Okay, so one of the worst things ever is when youre enjoying a spa treatment but youre not actually enjoying it because all you can think about is how much time its taking and how many things are piling up on your to-do list during your rubdown. gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. Spacious family connector rooms benefit from expanded living areas, and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. We were given a room after a long flight that had been flooded the night before. Overall this is a nice hotel in a great location but feels like nothing special. The menu is mostly American. At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. Some suite categories have separate showers and soaking tubs. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . Traditional Neighborhood Italian with homemade pastas and flatbread pizzas. The bar area has seating around a fireplace. Breakfast 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. Subdued and quiet. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Modern take on an American steakhouse serving up killer steaks and fresh seafood. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. . ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises. Location is terrific. This July was horrendous. and you can also walk to the High Line at Hudons Yard if you fancy a real stroll! Languages spoken by staff: https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. Internet - WiFi and wired Internet access . The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. Nearest Airport: LGA, JFK, EWR. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. I had to make four calls and wait seven (hours) for water that was supposed to have been in my room in the first place. Show More Select Room 4.3 / 5 Great surrounding restaurants, fashion houses/venues, entertainment, sightseeing spots/landmarks. I cant begin to describe the horrible nature of our recent stay at this hotel. When I told the front desk they said a manager would contact me. Ask 171peggyb about JW Marriott Essex House New York, Worst five star hotel experience ever, bar none, Ask humblehedonist about JW Marriott Essex House New York, Ask Thomas L about JW Marriott Essex House New York, Ask NycVen13 about JW Marriott Essex House New York. Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History My family enjoyed it more I loved going around few blocks shopping to Nordstrom Even is walkable, going to 5th Avenue and to the Rockefeller center and St Patricks cathedral. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". COVID update: JW Marriott Essex House New York has updated their hours and services. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. ft. With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. Even when open it is the worst breakfast I have ever had at a JW. Contact accommodation for availability. I expected location and the building itself to be wonderful. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. No oversized vehicles. Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. No room service. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. The only other time I had that experience was at Ritz Carlton Cancun. I have shared your experience with our team. Open for (Who are we kidding? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I would say my expectations are high. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. For the planner, the appeal of our elegant setting, over 17,000 square feet of event space, state-of-the-art AV, catering services and versatile layouts, is immeasurable. We were only there for 2 nights for family wedding. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. Valet parking is available for USD 95 per day. Not worth the $$$ at all! We still do have our Marriott platinum status. davemh333, Thank you for taking the time to let us know about your experience while staying with us. Thanks again to Essex House team for our wonderful stay in NYC! A computer station is on site and WiFi is free in public spaces. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Primp is the hotels full-service spa, which offers body treatments such as wraps, massages, and scrubs plus a variety of salon services in an elegant space on the third floor. No room services, no fridge in room, not even a tea kettle. Breakfast in the on-site restaurant was a complete waste of money. She was clearly new and not well trained. Open for $95 for cars. The JW Marriott Essex House New York proudly stands on Central Park South. Finally our third room was acceptable but we had other problems. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. (I wish I did more planning because we had already bought tickets in advance) Im a little sad we didnt get to experience hotel restaurant/bar because we already had plans for both the night before and the morning after, but Im sure. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. All the best! The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. Treat yourself to SOUTHGATE Bar & Restaurant for on-site dining and mouthwatering American cuisine. New York City, New York 10019. We were led to believe this was a luxury hotel?! Please see our partners for more details. I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! Claim your listing for free to respond to reviews, update your profile and much more. Exclusive direct offer includes a discount and free breakfast! Your . Location. There, you're likely to see a mix of business travelers and vacationing families. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. laura.burton@marriott.com. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike.