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0000107620 00000 n 0000001442 00000 n I am so sorry to hear that you are still waiting for confirmation of serviceability. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Were enhancing this network over time and location-by-location, which briefly disrupts your services. We are having exactly the same problem. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. I edited your post to remove the addresses and your contact information from the public forum but have it noted, so if you can please click on my handle (Comcast_Gina) and send a private message with your name andthe business name, I'll get to work on this for you , I am looking for a contact to scheduleunderground Comcast installation for a new subdivision in Tallahassee Florida. How do you not have internal numbers to contact another internal department? Greetings, @l8867vette! Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. 0000007636 00000 n startxref Worst part is Comcast is the only thing available where we are. - Oversee Coax and Fiber build to Residential and Commerical buildings. New Kensington, PA 15068. Our team of experts work with you to help choose the right plan and provide on-going support. Angelica Salinas - Construction Coordinator - Comcast | LinkedIn We'll be there to help. You'll work with a family-like team that supports you and has your back. =afd(q :g_Sf`o8Oi~iY:. I am in need of a contact for the new construction survey division. We'll be there to help. 301 Comcast Construction jobs in United States (6 new) - LinkedIn Vast and varied growth opportunities with the tools and support you need. Nurturing Diverse Subcontractors %%EOF I have a mans number in construction that said he would take care of it. My service was installed in January 2021 which was 4 months ago. Sounds just like what I'm dealing with. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Did you make sure to scroll all the way up? 0000002534 00000 n I am sorry you are having issues getting your lines taken care of and I would love to assist you. PECO did their job but it has been impossible to get xfinity to come out. This way were able to help your business do more and connect more. 130.9 mi Comcast Service Center. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. We will need to gather some personal information. Yeah sounds like similar situation. To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. .it isn't easy to contact them even when part of your job directly deals with them. I responded to your private message, Please send a response there. I've contacted Comcast 3 weeks ago to get this started with ZERO help. Edit 2: Ill track my progress here and post any useful info I uncover: At&t: called a few numbers, got kicked to sales -> tech support -> advanced tech support (turned out it was just the repairs department) explained my predicament and that I'd been getting transferred all morning. We can help with both the service issues and the exposed cable. I do not know what to do. 0000004087 00000 n 0000203180 00000 n Hi, gangelo88. . One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Grasshopper is a cloud-based, virtual phone system for small businesses. Diverse suppliers bring value to our company, not just through their offerings, but also by creating opportunities for economic growth in our communities. Internet servicability confirmed - Xfinity Community Forum Dec 2020 - Sep 202110 months. No one at 800-COMCAST seems to give a hoot about an appropriate contact. Air Systems Service & Construction Sacramento (888)4042772 dispatch@airsystems1.com www.airsystems1.com David Treadaway . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Utility pole removal | Xfinity Community Forum Comcast Utah 0000000016 00000 n Download construction standards to get started. I would like to see what we can do for you. Sales kicked me back to tech support. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. 0000012032 00000 n Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. Then search Xfinity Support to start a chat with us. 2304870. , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. Now were getting ready for whats next our next-generation network thats faster than ever. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. He has quit taking my calls. Our goal has always been to deliver the speed, reliability, and performance your business can rely on. 0000002221 00000 n My husband runs a small business and we're really losing out. To do so, click on the chat icon located at the top right of this forums page. Construction projects near Marysville to mess with traffic until 2025 0000003003 00000 n Hey there, @user_a0f167. trailer How do you not have internal numbers to contact another internal department? However, in some instances, the line may not have been installed, or it could be damaged and needs to be replaced. If anyone knows how to get in contact with Comcast or WOW! Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 0000004940 00000 n Got frustrated with the robot on the other end and started mashing zero. register their mobile number in My Account. I just did, now can someone finally help me? So far, I've been able to track down the number for the AT&T engineering department. We are having exactly the same problem. Below, youll find options for residential and commercial spaces. The last time we checked, a license was not required for in Southfield. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. @user_1eb5a5 Hmm. To do so, click on the chat icon located at the top right of this forums page. @ComcastMichael can you please reach out to me as well. I would really appreciate any input. You would not have service until the line is buried and then an install tech comes back. Is there a way to contact Comcast construction Division directly? No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. 0000003309 00000 n This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. If install can use temp line they create ticket for underground line which is installed later (2-3 weeks generally). Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". If no plant is in place you will have to wait until it is built. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. That seemed to be really effective. I appreciate you taking the time to reach out to us here on the forums. I will be here if you continue to experience difficulty. If you can start by clicking on the chat icon in the upper right-hand corner of this page and searching for Xfinity Support, you can initiate a PM with us that way. PECO did their job but it has been impossible to get xfinity to come out. @user_1eb5a5 Hmm. Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. I don't know what else to do. Property Development - Comcast Business I am looking for this information also. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm If available, they will appear as. Supervisor put in a ticket. We understand the process can be confusing, but we're here to help. Hi @user_6e9584, thank you for reaching out over our Comcast Business Forums. We can send a text the day before network improvements begin in your area and again when your service is restored. Their BuildZoom score of 91 ranks in the top 37% of 167,179 Michigan licensed contractors. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. New Construction Service : r/Comcast_Xfinity - Reddit Good morning, gangelo88. Contacting Comcast Construction Division - Comcast Business Support It's been 2 months and I still have nothing. "When we have the new ramps open, people are going to be able to get off and go right onto State Avenue, or they're going to be . These partnerships have proven to be key to the success of our Supplier Diversity program. Anyone know how to contact construction division directly? : Comcast Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. It's a new townhome that is finished and I am moving in tomorrow. Is there a number to call? I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. 0000012164 00000 n Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. @ComcastJodie I do not have a chat option. What You'll Find at Comcast. 45 Direct Phone Numbers For Comcast Departments - Consumerist Comcast | Southfield MI | Read Reviews + Get a Free Quote | BuildZoom CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . Greetings, @l8867vette! 0000005177 00000 n Get Support Find an Xfinity Location Check the status and hours of locations near you. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. CAN SOMEONE JUST HELP INSTEAD OF FORWARDING ME TO SOMEONE ELSE?! All I want is internet and home phone - there's a box in front of my house. It's been 2 months and I still have nothing. hb```l^@(a4(,s3mY @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. I've got a project up in Michigan that requires a few utility poles that need to be relocated. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. Chat with Xfinity Get 24/7 help with any questions you have. 0000002692 00000 n COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. Hey @user_42efc9! My cable has to be run in the air. I hope you are having an amazing day! Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Comcast Careers - Create the future with us Hello @lanannak. Since you have already sent a PM, I will continue to assist you through there. I told them get me connected then we'll wory about pricing at this point. Washington, PA 15301. I can surely submit a ticket to see if this piece of equipment is ours. We need to have our own D-marc from Comcast. I want to look further into this and get you some answers, we thank you for your interest in our services! All I want is internet and home phone - there's a box in front of my house. The cable runs across my neighbors property. Were committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. 0000009955 00000 n DEPARTMENT NOT PRESENT CAMBRIDGE TRAFFIC DEPARTMENT No work Jonathan Brown (jbrown@cambridgema.gov) - for detour plans & line striping . Please help. Can you send us a direct message? Why do I have to start a new chat, why can't you help me? To send a private message, please click on the chat icon on the top right next to the bell. It "didn't understand" so it said to hit zero to talk to a rep. Did just that. Thanks to whoever suggested Telling them you're taking down their service lines. Calling 8-1-1 before every digging job gets the underground utility lines marked for free and prevents undesired consequences. We actively partner with organizations that support diverse suppliers, including: the Billion Dollar Roundtable, National Minority Supplier Development Council (NMSDC), Womens Business Enterprise National Council (WBENC), and national Chambers of Commerce. Contact Information - Comcast Select "Comcast Business" from that list, - An "Comcast Business" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. Anyone have a contact number for the Comcast field service department 123.5 mi Comcast Service Center. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. We know this can be frustrating, and ask you provide us with your, If your residence in the same area as your business location, your Xfinity services may also be affected. We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. Comcast has been forced to shell out $700,000 in refunds and cancel the debt of more than 20,000 Massachusetts customers after a state attorney general investigation found the company routinely jacks up consumer bills via a bevy of misleading fees. Complete Project Reviews for scope and cost . I have had this identical scenario happen 4 times now. I have been trying to get service for over a month now. Comcast Reports 1st Quarter 2023 Results - Yahoo Finance We can't cut our grass without moving the cable. Need to contact the comcast construction team, please help! Grasshopper vs Comcast Business VoiceEdge | Which Business Phone I have had this identical scenario happen 4 times now. New Comcast Construction jobs added daily. 3709001 cadiver@comcast.net Roy Coto. 138.6 mi Comcast Service Center. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . Give commercial spaces a cutting edge A high-speed, high-performance network designed for business @user_285696 Hey there! 0000003156 00000 n Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. I want to look further into this and get you some answers, we thank you for your interest in our services! Told tech support i'm tearing their shit down and they need to connect me with engineering. We had our electrician install conduits between the poles. Pittsburgh, PA 15235. You can still watch on the Xfinity Stream app while connected to a mobile network. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. How do you not have internal numbers to contact another internal department? . The opportunity to be a part of something that impacts millions of lives. Instead of having overhead cables across our backyard, we are burying all of the lines. Wow! 0000002852 00000 n which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. Comcast: someone below provded me with this number.. 1-800-XFINITY. Pittsburgh, PA 15236. The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? I would like to see what we can do for you. How do you get service?!. %PDF-1.5 % We actively create and expand opportunities for diverse-owned businesses in our supply chain. Our Suppliers and Partners - Comcast A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. If you ever find the secret sauce please share with me. Cable: I've wised up. We can help with both the service issues and the exposed cable. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. 0000002370 00000 n I told them get me connected then we'll wory about pricing at this point. Contact Comcast Call Before You Dig Contact Information - Xfinity Support I am developing an office park in Tallahassee, FL. PHILADELPHIA, April 27, 2023--(BUSINESS WIRE)--Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended March 31, 2023. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Comcast, 25625 Telegraph Rd, Southfield, MI does not need a license for in this area. Moon, PA 15108. Please allow us the opportunity to help and we will see what we can do. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, We need to get an estimate for an apartment building from Comcast. So, offer one with WiFi included, no data caps, and 24/7 support. The cable runs across my neighbors property. Business Internet. <]/Prev 295588/XRefStm 1442>> To do so, click on the chat icon located at the top right of this forums page. Each time the tech arrives to find no work has been done. Charles Key - Director Of Construction - Comcast | LinkedIn .it's Comcast, don't expect anything to be . Please take a look at these additional steps, it should help clarify the process. 0000004309 00000 n 0000202688 00000 n You can visit the, If you have questions, were here for you 24/7 at. I cannot tell you how many times we have called customer service to no avail. Could someone reach out to me as well? I apologize to hear of the issues you keep running into when trying to get this tap installed. and our Once completed, this new interchange will be a game changer. 0000004603 00000 n Connectivity and managing Your Comcast Business network. Replace or Install Underground Wiring or Cable Lines - Xfinity Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. The "chat" button in the top right leads me to nowhere, there's nothing to search for and says there are zero communications. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. Comcast Construction - $13,000+ Official Response. [h 07@AAPE:yX001H2d76H9/PZcKFF^ Sorry about that. WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? All they can do is reschedule. Hi kjyoung and welcome to the forums! Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. Comcast Service Center in Reading, PA 19610 - Hours Guide I don't know what else to do. Cookie Notice At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Gig Speed Network. I have been trying to get service for over a month now. Do you have an existing serviceability request number and is your new construction home finished being built? Construction Specialist. Services and features vary depending on level of service. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. For more information, please see our Phone services will be unavailable, including landline support for emergency calling. There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. My cable has to be run in the air. Your business will experience a service interruption while network construction occurs in your area. Hi, gangelo88. Hey admindusaz, I'd be glad to assist with facilitating contact with the correct team. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. We handle installation and activation, plus provide on-going support. Connection Pro. WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? How do you get service?! Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. Instead of having overhead cables across our backyard, we are burying all of the lines.