2023 CUNY School of Professional Studies. 2. Next, you'll need to agree to the Terms and Conditions, and once you do so, the iPad will give you a dialog box confirming that you agree. Friday: 12:00pm-5:00pm Next, tap Set Up Manually to continue. Website: https://sps.cuny.edu/about/directory/office-information-technology/help-desk, 5th floor at 55 W 125th St, New York, NY 10027 All rights reserved. Leveraging a. repository, CUNY IT Helps search engineprovides users with free text searchto findhelp and information inCUNY IT Help. CUNY IT Helpprovides the following advantagesin finding help and information about CUNY-wide technology applications and services: See Using CUNY IT Help in CUNY IT Help for more information on searching the knowledge repository and using the site. ) Be sure tocheck outthis10-minuteclipwhich illustrateshow toviewyourpersonaldetails, class schedule, course history and grades, and financialaidsummaryinformationas well ashow tomanageto-do list items, set up payment plans and makepayments, request transcripts, and uploadadministrativedocumentation. Email: ithelpdesk@slu.cuny.edu, 2 Court Square, Long Island City, NY 11101-4356, Room 3-205, Hours: Until further notice, the IT Doctor is closed ZWIxMmZmYmVkYTE3Y2Y4OTZlMmMwZWRhZjE1ZWM3NWZiZWIxMGEwOWYwZGVi 2155 University Ave eyJtZXNzYWdlIjoiN2FkZDk0ZWQ5MzRkMjNlYWQ3MTkxM2QyNzlkMDVlMDAx Phone Number: (212) 997-2869. Business Hours: 24 hours, 7 days a week. Help Desk 212-237-8200; Library 212-237-8225; Search Directory. bbsupport@ccny.cuny.edu Nzc3NzU0ZmZhZmU4ZjlmMjViODE4NWI5YjMwYWE1YmE0YjAwOWQ1NDE2MTNh 222-05 56th Avenue 94-20 Guy R. Brewer blvd. Email: elearning@bmcc.cuny.edu Advice and quotes for buying new hardware. Where you can find instructions for CUNYfirst, email, password reset, Wi-Fi,voicemail and more. All rights reserved. Assistance with resetting passwords for accounts (CUNYfirst, Blackboard, CUNY Portal, Hunter NetID, etc.). OWJjZjRhMzJlMDc0Mzg0MTJiZGUzNmM2ZDA1NTFlNjhhMmRhNTRlMjkyOTMy All CUNY employees may access their Office 365 account by logging in to Office.com using your CUNY Login (Firstname.Lastname##@login.CUNY.edu) and password. 718.982.2000, Educational Pricing for Dell and Apple Devices, Facilities Management and Operational Services, Faculty Center for Professional Development. Service Desk | The City College of New York When you email or call the CUNY SPS Help Desk, please be sure to identify your problem, provide your full name, and a number where you can be reached. 65-30 Kissena Boulevard Bronx Community College: CUNYfirst - City University of New York Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities. ZGUwYTAyYWVmNWMyOTZhNzMxNjliZGUyNTMzMmM2MjgwZjc5MmRhZDE2MWI4 MDhhNWFjZTE4MGQ4ODI2ZTViNmFjZDE3NjJjMzk5NGE3MDRkYWIzYTE3YWRm Once you sign in, your bookmarks, extensions, and apps will appear automatically. Tap your country or region to continue. Monday Friday 8:00 A.M. 9:00 P.M. Sat/Sun: 9am5pm, Phone: 646-312-1010 . Email: okabir@medc.cuny.eduHours: Monday - Friday between the hours of 9:00am - 5:00pm when fall and spring classes are in sessionMonday - Thursday between the hours of 9:00am - 5:00pm during summer session, Graduate School of Public Health and Health Policy, Contact Name: Help Desk For all other SACC matters, please email sacc@baruch.cuny.edu . If youve already applied,be sure to provide us with your CUNYfirst ID number. Message * Leave this field blank . IT Help Desk - Office of Information Technology 17. Hours: Mon-Fri: 8am-6pm. New York, NY 10017. * Supported Technology/Browsers Emergency Calls Only: 212-817-7300, Phone: 646-758-7750 Faculty/Staff Email: ServiceDesk@lagcc.cuny.edu NGI2MTBhMmY2ODVkZjVkOTA1MGU2NWFmYjEyYjdkYzQ4OWY4MTlmYTZhODk4 contact the help desk. If you use another Apple device like an iPod or iPhone, or if you download music using iTunes, you already have an Apple ID. Hunter College 695 Park Ave NY, NY 10065 212-772-4000. The next few screens are informational only and just tell you how to perform some features on the iPad. Email: itservices@gc.cuny.edu Hours: NjFkOGQwMjYzN2I3Y2FlNWEzYWRiNGY3YTc1OWFmZTEwYTYxYzMyNGI2OGFl FAQ for faculty and staff on accessing and using CUNY technology to support remote teaching, learning and work . City University of New York (CUNY) for information about the CUNY admissions process. 2800 Victory Blvd To reach the CUNY SPS Help Desk Manager, please contact Cristian Cardenas at (646)6648593, or at Cristian.Cardenas@cuny.edu. By consolidating and streamlining the multiple processes and systems across the CUNY campuses, CUNYfirst manages the daily activities of students, faculty, and staff through three main work pillars Campus Solutions, Human Capital Management, and Financials. 21. Long Island City, NY 11101, Contact Name: Blackboard SupportLocation: B127 View > Zoom > Zoom In, In the View menu, select Text Size. Email: helpdesk@york.cuny.edu, 365 Fifth Avenue, Concourse Level of Library, Email: itservices@gc.cuny.edu 11:00 AM - 4:00 PM. I am * an applicant and have a question about my application . NjRhZWNhYmY1N2Q5YjI4NWZjYTU2NTY4OGFiN2U0YTRlNTk4NjVkY2M0ZjJj Saturday and Sunday. p: 212.650.6656 e: financialaid@ccny.cuny.edu Go to Website >> IT Help Desk Any technical questions, to include CUNY Portal, e-mail, Blackboard, and eSims info. Location: North Academic Center (NAC) NzkxZmE2MDQ1MWNjYTdiMDAxZSIsInNpZ25hdHVyZSI6Ijk4ZmEwMGM3ZDM4 20. Phone: 1-718-281-5540 The language you select will be the one the iPad uses for all of its text and directions. WEBSITE website_feedback@hunter.cuny.edu OTHER CONTACTS ONLINE DIRECTORY Email addresses, phone numbers for other Hunter administration, faculty and staff. Sat: 9am6pm Students use their CUNY Login username to authenticate and select which Adobe Creative Cloud applications to install. 24. If your screen shows an error message, print it or write it down exactly as it reads. Contact Us - Newman Library | Baruch College e: bursar@ccny.cuny.edu Go to Website >> Financial Aid Questions about financial aid and tuition. MWQ2ZGRhZmZhOGE3N2ZiODFlNzQwY2M0MDU5MjhiM2I1YjAwNDAzNTQ1NTU4 151 E 25th Street General Contact Information - The City University of New York Now, you can decide whether or not you want your iPad to update itself automatically when a new version of iOS comes out. Website: http://www.bcc.cuny.edu/academics/distance-learning/, Brooklyn College IT Service Desk Hours / Support Location York College / CUNY Press the button below to review Employee/Manager Self-service resources which assist with human resources activities. Once displayed, search results can be narrowed by limiting them to a specific knowledge base, category or tag. The City College of New York. Flushing, NY 11367, Contact Name: Queens College Blackboard Support Saturday Sunday 1:00 P.M. 9:00 P.M. Phone: 718-368-6679 | e-mail: HelpDesk@Students.kbcc.cuny.edu . Someone will get back to you during regular business hours. The Bernard and Anne Spitzer School of Architecture, Colin Powell School for Civic and Global Leadership, Division of Interdisciplinary Studies at Center for Worker Education (CWE), The AccessAbility Center/Student Disability Services, Adding a Shared Calendar to Webmail Account, Blackboard Collaborate Ultra - Recording Lectures, Connect CUNY Dropbox Account to CCNY Zoom Account, Model #s of the device and/or computer: (If Applicable). Blackboard Support Location: North Academic Center (NAC) Room: NA 1/301 p: 212.650.6990 e: bbsupport@ccny.cuny.edu . Last Updated: 04/12/2023 16:37 If your iPad supports True Tone Display, which adjusts the colors on the screen based on the devices surroundings, you'll be able to see how it works on the next screen. Email: swymore@mec.cuny.edu Academic Calendar; Email: BBSupport@qc.cuny.edu Email Help Desk for Veterans By Phone: 212-997-CUNY (2869) Business Hours (Email & Phone): Monday-Thursday: 9:00am-5:00pm Friday: 12:00pm-5:00pm Saturday-Sunday: Closed In-Person Hours ( 217 East 42nd Street, New York, NY 10017) Monday, Tuesday & Thursday: 9:00am-12:00pm Wednesday: 12:00pm-4:00pm Friday-Sunday: Closed Schedule In-Person Appointment Location: North Academic Center (NAC) 13. Location: Ed Tech Center Rm. Service Email Phone Number; Hours and General Information: Email the Ask a Librarian service (646) 312-1600: Acquisitions & Collection Management: Email the Ask a Librarian service (646) 312-1689: Archives: archives@baruch.cuny.edu (646) 312-1623: Circulation Desk (2nd floor) circulation@baruch.cuny.edu (646) 312-1660: Course Reserves: You can do so by calling 718-960-8175. Phone: 1-212-650-3624 4. ZDNkZjUwMTFhMjIxMDE2NjU3YjMxMTRjNmM4ZmU0YTZlMjZkYjU1Y2ZjY2M3 1-800-CUNY-YES (1-800-286-9937) inquireCUNY@cuny.edu. Phone: 1-646-313-8008 Saturday-Sunday:Closed, Monday, Tuesday & Thursday:9:00am-12:00pm New to SharePoint? Connect with an admissions counselor via email or phone. Staff resources are available via the CIS Training SharePoint page. YWI5Mzg2ZjQ0M2Y0M2U5ODE5NzRkMjI3MGExMzMzN2E3ZjA3OTA2ZGQ2ZGY3 Phone: 1-718-960-1111 New York, NY 10016-4309, Contact Name: Achia Samuels Email: BBSupport@qcc.cuny.edu The iPad will take you to its home screen and is ready for you to use. Welcome to the CUNY Blackboard Support page. Helpful Forms & Instructions ZWIyZDU0NDI1MTY0MDI0NjYzMTJlNGU3NGYyN2NiZTUxMGE4M2UyYmJjMmU2 servicedesk@ccny.cuny.edu The HelpDesk serves as CSIs first line of defense for computer problems, questions and concerns. (CUNY login required). ZjkxZTllMzM4NTQxZGE4OGUzNmNlNDllOGRhNjliMzMxZjU2ZDQxNDU2ZWZh Hours: The Graduate Center & School of Journalism We ensure that all possible measures are taken to troubleshoot and resolve the issue in a timely manner. Website: http://www.laguardia.edu/blackboard, Lehman College Mon-Thur: 8am10:45pm ZTY1YjZlODk5ZDZmMzM4N2MxZTdiNzE2Zjc1YzVhYWJlMjdjYzM5MDc1OGE4 1650 Bedford Avenue A shortened schedule will be in effect when classes are not in session. Your first setting will be Language. CIS/CUNY IT Help - The City University of New York laptops, mobile devices, software, hardware, and operating systems). YjM5M2YxZTAyYTVlZjQ1OWRhMjU0YmM2N2FjYWZjMDY4NjQyMWE0MTkzOTVl ODdmNWRiZTJiNWZjOWZiMWM1Yzk4MTdmNGIxM2ZjOWI4OTUzYmRjYWFlZTE5 Using any web browser, staff can organize, share and access information from any device. The CUNY Application Available Application: Fall 2023 The CUNY Application Future Students Apply Here using Application Account Start your Application Finish your Application CUNY Students* Apply Here using CUNYfirst Account Apply via CUNYfirst Finish your Application View Application Tutorial Videos Need Help? CUNY IT Help provides the following: The CUNY IT Help knowledge repository contains frequently asked questions (FAQs), how-to instructions,forms,policiesand links to relevant information about applications and services. HELP DESK HOURS: No On Campus Support: Chat and Email Support HOURS: Monday-Thursday: 9:00am to 10:00pm: Friday: 9:00am to 5:00pm: Sat & Sun: 9:00am to 5:00pm The mission of the CUNY SPSHelp Desk is to provide our academic community and staff with the highest level of support and customer service while leveraging the most effective online troubleshooting and problem-solving tools. View > Zoom InMacintosh Shortcut: Command+. CSI students registered for the active semester and needing Adobe for their courses, can download Adobe Creative Cloud applications to their personal devices. 12. If you are experiencing technical difficulties or if you have questions that require immediate assistance, please contact the IT Helpdesk Student at (718) 289-5970. or helpdesk@bcc.cuny.edu. Phone: 212-650-3624 (Students) Next, the iPad needs to know the country you're in to connect to the correct version of the Apple App Store. MjAzNTQ1NDRlZTY2MjBmMmM4NDg2YTk5NmM0NGI0YmYxZDJiYjc4Y2Y5ODQ2 Email: helpdesk@baruch.cuny.edu, 2900 Bedford Avenue, 4th FL Library, ITS Entrance, Phone: 718-951-4188 Student Help Desk. ZThmODczZjgzMzUwNDI4N2IzZDg0NjA0MDgxNTY1ZmUyYWFmYjQyZjc5YTIz The Help Desk will assist users in resolving their computing problems, or serve as a liaison to other resources such as the ACC (Academic Computing Center) or CUNY Computing. MonFri: 8am8pm The Fund for Queens College Senior Class Gift Scholarship Support Naming Opportunities Planned Giving Commemorative Gifts NWZmZGY2NTg2OWE0NTYyNjVjNmUxODk1MDZiODcyNGIyZjY4YTUzYjg3ZmNh The Bursar's Office is where you pay your tuition and other fees. Apple uses the information to better serve its customers, and you shouldn't be worried that your information is being used for any other purpose. Brooklyn, NY 11201, Queens College Email: helpdesk@guttman.cuny.edu, Hours: Jamaica, NY 11451, Phone: 1-718-262-5300 If you have questions or ideas, please drop us a line. 22. Sat: 9am5pm, Phone: 718-262-5300 Hours: Once displayed, search results can be narrowed by limiting them to a specific knowledge base, category or tag. Phone: (212) 650-7878 26. 6. New York, NY 10018, Contact Name: Help Desk Website: Blackboard for Students, http://www.baruch.cuny.edu/bctc/blackboard, http://www.bcc.cuny.edu/academics/distance-learning/, http://www.hostos.cuny.edu/html/studenthelpdesk.html, http://www.mec.cuny.edu/Academic-Affairs/MEC-Educational-Technology-Center.aspx, https://sps.cuny.edu/about/directory/office-information-technology/help-desk, Discrimination and Retaliation Reporting Portal. ZjJkNTYzZWE1ZWEyMDc4MTRmNTU2Njg0NWYwYjE2Y2RmZTcyM2ZhODk1NmNm 30. Schedule a time with the LTC front desk between 9 am and 3 pm to take the writing tutor diagnostic. Student - The City University of New York New toCUNYfirst? Email: helpdesk@csi.cuny.edu, Phone: 212-772-4357 (Faculty & Staff); ZWNjODRlM2VjODg4MDQ4NWViOWY1M2VmODI2MDA2YmYwMzZiYTZhMTIxNmEy Tap Continue to use Screen Time or Set Up Later in Settings to turn it off. Academic Calendars and Final Examination Schedule, Center for Career and Professional Development, Consumer Information for Prospective and Current Students, Office of Information Technology Services, Site Licensed Software and Vendor Information, Campus Site License Coordinator Contact Information, Uploading student supporting financial aid, health services and registrar/student record documents through CUNYfirst, https://helpx.adobe.com/enterprise/using/enable-student-asset-migration.html, Office of Diversity, Equity, and Inclusion, Consumer Information for Prospective & Current Students. Monday -Thursday between the hours of 9:00am - 5:00pm during summer session You don't have permissions to view these records. ***Hours are Subject to Last Minute Changes. Student Help Desk - Hostos Community College Fri: 9am9pm Phone Directory - John Jay College of Criminal Justice NWQ5YTk3ZTU5NDk2NmE1NDc5MGMzYTZkMDM4Yzc1ZWEyMjcyMjgyNmE3Mzhh CUNY IT Help provides the following for CUNYfirst users: CUNYfirst Student Documentation CUNYfirst Faculty Documentation CUNYfirst Advisor Documentation Telephone: 212.237.8200 You don't have to create a passcode to use an iPad, but you'll be able to do so next. The first screen you see will say, "Hello." New to SharePoint or MS 365? Survey participation is voluntary. ). Location: 2A-306d Website: http://lehman.edu/itr/blackboard.php, Medgar Evers College More importantly, this platform enables you to quickly find information and seamlessly collaborate across CUNY. Press the log-in button to access resources to support your day-to-day faculty processes. If you cannot claim your CUNY login or receive an error message when logging in, use this web form. New Building, rooms 07.65.33, 07.65.35 and 7.65.36 If your iPad includes Apple's digital assistant, Siri, you will be prompted whether or not you want to use it. Generated by Wordfence at Mon, 1 May 2023 23:21:18 GMT.Your computer's time: document.write(new Date().toUTCString());. 27. Your next step is to select which language you want to use for the keyboard on your iPad. IT Helpdesk. Email: collegenow@jjay.cuny.edu Google Voice & Text: 929-352-5776 Office Hours Monday: 8:00 AM - 4:00 PM Tuesday: 8:00 AM - 4:00 PM Wednesday: 8:00 AM - 4:00 PM Thursday: 8:00 AM - 4:00 PM Friday: 8:00 AM - 4:00 PM Saturday: Closed Sunday: Closed Your next decision is whether or not to turn on Screen Time, a utility that gives you information about how much you or your family use the iPad. Monday Friday 8:00 A.M. 9:00 P.M. Bronx, NY 10453, Contact Name: Blackboard Student Support Email: helpdesk@baruch.cuny.edu 28. Youre offline. On the next screen, you can choose to set up your iPad as a new one or to restore a backup from another device. such as Blackboard, CUNYfirst,and Microsoft Office 365for Education. Either press the Home button or swipe up on the screen to continue. Add, Drop, and Swap Classes, New to SharePoint or MS 365? Microsoft SharePoint is a secure website-based document/video collaboration and management space designed for organizations. Contact Us | Hunter College Contact Us - Office of Admissions - Medgar Evers College Enter a six-digit passcode, and then confirm it to continue. Connect with an admissions counselor via email or phone. ODBhMTU4OWIwOGZiZDFkZjBmNDc1N2Y4YjkzZmE4N2ZkNDE3OTgxYzQ0ZDc2 ZDEwMDQ5NGY4MDEwNmRhMDMwYTg1NTU5YmU1ZWE1ZThkODRiNTI5YzExZjBm New York, NY 10007, Contact Name: E-Learning Center 119 W. 31 st Street. NGJmNjM2NmQ1Njg4ZmZiYmI3ZGQwYzc2NjM3ZDhhYzRjNmJiNTZlMzBhMzhl 31-10 Thomson Avenue This message will appear once per week unless you renew or log out. ABOUT; ACADEMICS . Website: http://www.mec.cuny.edu/Academic-Affairs/MEC-Educational-Technology-Center.aspx, New York City College of Technology 718-270-4900. Like Apple's voice recognition system, Siri can perform a lot of great tasks, such as setting up reminders or telling you the name of the song on the radio. Service Desk Website: IT FAQ, York College TheCIS Security Information page contains forms for granting access and maintaining security in CUNYfirst. This is a read only version of the page. The next screen lets you decide to send a daily diagnostic report to Apple. *There will be a shortened lab schedule on days when there are no classes scheduled. Popular. Student Help Desk: The Student Help Desk provides services for students experiencing issues with signing into their accounts, such as the following: CUNY Login (CUNYfirst, Blackboard, DegreeWorks, FACTS) Student MyHunter Microsoft Office365 Email Hunter NetID * For assistance with the Admitted Student Portal, please contact osc@hunter.cuny.edu. CUNYfirst not displayingproperly? MTI1ZDRmY2M1ZjU0YTQwNDRiZTU4ODZlN2UwMTY5YmFjNGViZDRjNjQ2MWZm Contact by Email: helpdesk@csi.cuny.eduOR Report a Problem: Online Form. 50 West 40th St MTk1MWYzMzJjMzY2ZjIxMDVlNDQ4YzY2YzQxYjg5MzU4ZTljMzM2Nzk4NjVl MzU5YzRkMjk5NDY4MTA2ZTM3Mzg0OGJlZTQ4OGQ4MjZlNGQ3ODk3OTU2NzBi Staten Island, NY 10314, Contact Name: Office of Information Technology Services HelpDesk 8:30 AM - 7:00 PM. New York, NY 10021, Contact Name: Student Help Desk Blackboard for Students Workshop 03/12/20 . Technical support for hardware or software incidents on campus issued devices. By Telephone You may reach the front desk at 646-312-4830 during the hours listed above. Tap Customize Settings to set them up individually. Support | Hunter College Faculty and Staff:Faculty and Staff Adobe IDs are managed by CSIs Office of Technology Services (OITS). NTBjOTIzYTk2NjM5YmFmZmRkYTdhMzYzNTgwNWIzYmMwNzc2N2MwOTUwMjEw MonFri: 8am8pm Tap Continue to leave Siri on, or select Set Up Later in Settings to turn it on later. Decide if you want to turn on Location Settings on the next screen. Mon, Thur, Fri: 9am5pm Find the tech help desk and support contact information for your CUNY college or school. Help Desk Location 151 East 25th Street (Library Building) 6th Floor, Kaplan Computing & Technology Center Hours Hours of Operation: Fall 2022 Monday - Thursday 9am to 8pm Friday 9am to 7pm Saturday & Sunday 9am to 5pm Service Desk Genevieve Nguyen IT Assistant GNGUYEN@hostos.cuny.edu Wilda Gutierrez IT Support Assistant WGUTIERREZ@hostos.cuny.edu David Vazquez IT Support Assistant (H) DVAZQUEZ@hostos.cuny.edu Jose Mariz Salva IT Assistant (H) J SALVA @hostos.cuny.edu Infrastructure & Operations Luis Diaz Manager - Systems Administrator LDIAZ@hostos.cuny.edu ZWRmYzU2ZmE3OWMxNWY0OGZmMDFiOGJlNjQ4YjIyYTM5NTljMzVjNTk3MDQ5 New York, NY 10031, Contact Name: Omer Kabir But, if you have any qualms at all, choose not to share the information. You can then start over using the New User link. in CUNY IT Help for more information on searching the knowledge repository and using the site. Email:studenthelpdesk@hunter.cuny.edu, John Jay College of Criminal Justice Email: helpdesk@guttman.cuny.edu, Hostos Community College Contact Us | Brooklyn College First name: Last name: . CUNY Blackboard Help/Support Student Student Student Faculty Difficulty Logging into Blackboard NOTE: When submitting your Blackboard Support Request to the Colleges below, please include the following: a) Your full name b) Your email address c) The course (s) with which you are having a problem (include department and course number) CUNY Faculty performs semester-related activities such as entering textbook information, verifying enrollment, and entering final grades. Help Desk | CUNY School of Professional Studies | CUNY SPS If users are experiencing an issue with an application or service, they can review this list of messages before calling their help desk to confirm whether the issue may be due to a reported service disruption or planned maintenance that includes a service disruption.
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