Verify and make sure that your skill to play the radio returns the correct response to the Get playable content request. How to know if my Alexa skill is malfunctioning?. Linking your account gives the best experience on our skill and across the BBC, with more features for signed-in users on their way. 5300 N Braeswood blvd ste 48018 TX Houston 77096. Power Cycle Your Echo Fix 5. First, try to play the radio station from iHeart and check if its playing well. Your search will give you a list of radio tuning skills, such as TuneIn, MyTunerRadio, and radio.com. That said, you can check your devices status by following these steps: If your Alexa is not yet updated, go to Settings > Device Options. On this website I share everything that Ive learned about Smart Homes. It will bring up a new menu. So, make sure that you keep your Alexa updated. Fortunately, all Alexa skills are free, so there is no additional cost for playing radio on any Alexa device. If there are many, try disconnecting some of them in the meantime. This means that you can listen to your favorite radio shows even if you missed them live. Type "Radio" into the search section. A menu will open up; press 'Settings'. Pick the skill or radio app thats not working. Is Amazon waging war on the BBC? We are aware of some playback issues, which we are actively investigating with Amazon. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. And if the problem persists, check your other devices, such as your laptop, mobile device, and others, to see if they are receiving internet through your Wi-Fi router. Likewise, you should use your international profile if youre going to play something from abroad. As their name implies, theyre like a gate that blocks potentially harmful stuff. Then, you can restart the device and hopefully, it will resolve the problem. Like telling you the current weather forecast and cracking some jokes. The latter provides faster internet but it only works well within short distances. Remember, with a few simple steps and troubleshooting, you can fix the problem and get back to listening to your favorite radio station on Alexa in no time. With the right skills enabled, Alexa can play virtually any radio station in the world from the comfort of your own home. Now, try to play the radio channel from iTunes and check again, whether it works. Here you will be able to see a text log of all the voice commands youve made to Alexa, so youll know whether the device has heard you correctly or not. The BBC, for example, offers radio services all over the world. Open the Required Firewall Ports Fix 8. If none of the above solutions work for your Alexa, the only thing you can do is contact amazons customer service and request their help to resolve your issue. Internet connection is the basic problem that we have observed faced by many people. The most popular internet radio stations include the likes of Worldwide FM, Pandora Radio, and FIP. Type the word Radio on the search engine. Tap the More menu button in the bottom-right corner of the app. Manage Settings Joshua Boucher/The State via AP, Pool. If Alexa is hearing you correctly but not playing the station as intended, contact Audacy support siting the response Alexa returns. If you wish to check, invoke, or change an invocation name, you can do so through the developer console or the ASK CLI. Now, you need to reset the device which also requires registering it with your Amazon account. If they are set in different locations, Alexa will not work properly. For example, from myTuner Radio, enable My Radio next. A BBC spokesperson said the star felt it was inappropriate to . You can set and change your Amazon location with the following steps. When the device is turned orange, it is in setup mode. Once you find the right radio skill in the Alexa app and turn it on, your Alexa device will be ready to stream the internet radio station you want. Your Alexa device may be unable to play radio stations because you have not recently performed an update. We and our partners use cookies to Store and/or access information on a device. Then ask Alexa to play the radio by saying "Alexa, play (name of the radio station)." #2: Give the right voice command. It must not be obstructed or inside a cabinet. Choose "Skills & Games" from the menu. If the text doesnt match, use alternate names for the same command to get better results. Once you have established the WiFi connection, try playing a radio station again to see if the issue has been resolved. Here you will find your speaker groups and Echo devices. Over time, devices can accumulate errors. You can check availability by following methods: You must check your Alexa software from the store. Oddly enough it's feminists, One of the UK's smallest towns has an award-winning pub and England's oldest fishing society, Where to get Greatest Hits Radio on FM and DAB and when Ken Bruce starts, The golden health rules GPs live by, including why you should ditch your weekend lie-ins, The Government delay of the Pensions Dashboard may well cost you tens of thousands of pounds, Government WhatsApp decision-making threatens 'accountability', warns Information Commissioner, David Attenborough reportedly giving up on-location filming for documentaries after new series, Prince Harry says smoking marijuana 'helped him mentally' in live TV interview, Government set to introduce new powers to crack down on small boat crossings next week, Do not sell or share my personal information. You have to register the device with your Amazon account. Start here. Here you can create your new account. But now, the command doesnt seem to work? On your Alexa app, navigate to Settings.. If the skill is compatible with your device, it will have a green circle with a white checkmark next to it. Click Enable to Use to activate the iHeartRadio skill in your Alexa account. And you may add more to these by putting in new skills. Hover your mouse over that. 12 Reasons Why Alexa Doesnt Turn On + 12 Fixes, 3 Ways To Make Alexa Stop Playing Music at a Certain Time, 5 Sneaky Ways To Play Music On Alexa For Free (2023), 66 Secret Alexa Commands That She Doesnt Want You To Know, 9 Sneaky Ways To Make Alexa Swear In Seconds (2023 How-To), Alexa Device Is Unresponsive: 16 Causes & Fixes (2023). Type in or select a Group Name. Internet radio is different from AM or FM radio in that it is a digital audio service that is broadcast and streamed over the internet. I hope that updating the firmware will resolve the problem. Note: If you want to redo the voice recognition, tap Delete my voice. Then repeat steps #7 and #8. Our mission is to make home improvement easier for everyone. Help fixing problems with BBC Sounds on your smart speaker. Here is a list of some of the most popular radio skills that will help expand Alexas portfolio of AM, FM, and digital radio stations: There are several reasons why your Alexa device will not play a particular radio station. The voice command technology that virtual assistants such as Alexa rely on isnt always 100% accurate. Our team combines research with (occasionally) over-the-top testing to save people time, energy, and money when making buying decisions. Head to Amazon's website for full troubleshooting steps to try: There are five possible ways to link your account, shown on. Easy. Once you have enabled the correct radio skill by searching for it on the Alexa app, your Alexa device will be ready to start streaming the internet radio station youre looking for. We all love to relax to the music Alexa plays on its radio as soon as we command it. Alexa can play any radio station by using the correct command. Find and select the Alexa app from the list. $469.00. Check if the text in history matches exactly what you intended to command Alexa for. You should only open a certain set of ports to allow Alexa to play a bigger range of stations. You will now pick Local Radio from the list. Please try unlinking your account, and re-linking. Whens the last time you updated your device? Heres how to clear Alexa app cache on a smartphone: Some radio Smart Skills will only play certain radio stations, which will also be affected by your location. Cant your Alexa device play the radio all of a sudden? The consent submitted will only be used for data processing originating from this website. With this, your device will get a feel of your pronunciation quirks. If you have multiple devices in your home, you must disconnect them from the Wi-Fi network to which your Alexa device is connected. Manage Settings Removed the skill and added it back I've also posted into the Alexa forum just now. Reset Alexa Why does Alexa stop playing music? In other words, its best to use a local account if you want to play a local station. Then the first thing you should do is to enable the option. First, you sign in to the console and then click your skill name. So make sure that your Wi-Fi router isnt near microwave ovens or baby monitors. Tap the hamburger icon () and tap Skills. Here is how to do it. First, verify if you have outdated software or not. Is there a monthly fee for a Nest thermostat? At anytime, you can stop listening to Radio 2 by saying "Alexa, stop". Or do you keep having this problem over and over again? Now, you can enable the radio option by saying Alexa, play [radio station name or frequency] or Alexa, tune to [radio station name or frequency]. You can also use the Alexa app on your smartphone to search for and enable different radio stations. Play a radio station "Play [station name] on iHeartRadio" "Play [station frequency] on iHeartRadio." "Play the station [station call sign] on iHeartRadio." Play a podcast . We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Me: "Alexa, play songs by Christina Perri". Alexa doesnt understand any command which she is not used to listening to make it act upon. Open the Alexa app, then tap Settings > Device Settings. Like FM and AM radio stations, you can use the Alexa app to turn on certain skills that let you listen to internet radio stations. I used to be able to listen to BBC content on my devices in multiple rooms and now I cant. So how do you know if the skill or the device is at fault? Copyright 2018 RadioApp. My Alexa Show stopped playing Pandora a couple days ago and it's very frustrating. Her reply is always, "I can't find the station . If your Echo Dot is playing the default station instead of your desired radio station, you may need to set your radio station as the default station in the Alexa app. Check the following page for more info: Why do BBC Sounds streams stop or cut out when listening on my Alexa device? This service offers personalized streaming stations based on your favorite artists and songs. Which Radio Stations Can You Get On Alexa? Click Enable to Use next to the skill(s) you want to use to turn it on. A problem with your internet connection No local station in your area Alexa doesn't understand you Physical Interference Device is not updated "Alexa set an alarm for 6:30am", Alexa will say back "Ok your time for 30 seconds has started". For example, tune into your radio station via iHeartRadio, then try TuneIn afterward. You can set it through the ASK developer console by selecting the particular skill, selecting the distribution page within the skill and clicking the Save and continue button, and scrolling till you reach the end, where you will find the question, where would you like this skill to be available? Only select the US in the list and deselect all other countries for it to work.