EDIT: I returned the j5create adapter and purchased an Insignia brand USB-C to HDMI adapter. Tell us what video-input port(s) your external display device has, and its manufacturer and model-number. Product description. Notwithstanding the foregoing, if You have entered into a separate agreement with j5create that expressly supersedes the Terms of Use and/or this Agreement (a Superseding Agreement), or if your use of the Ware is authorized under the terms of a Superseding Agreement, the Superseding Agreement will remain in full force and effect. Available USB Type-C port (USB 3.1 is recommended). I'm trying to connect an external monitor. So, continuing to discuss "your" question appended to their problem is not optimal. Sections 2 through 14 of this Agreement will survive any termination of this Agreement. The Ware is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. Use of these names, logos, and brands does not imply endorsement. The brain trust at Dell technical support tells me that the computer is "sending the audio out to the adapter", thus no audio on the computer speakers. JCA379 USB-C to HDMI & USB 3.0 with Power Delivery Hope this helps. For users currently using amacOSHigh Sierra 10.13.4 10.13. please readthis documentationbefore downloading any driver. Connect standard USB Type-A-enabled devices and peripherals (flash drives, keyboards, mice, and more) to USB Type-C-enabled devices (USB Type-A cable not included). j5create - USB-C to 4K HDMI Adapter - Space Gray / White Model: JCA153G | SKU: 6201446 4.6(1,053 Reviews) 125 Answered Questions Highly rated by customers for: Ease of use, Use with tv, Price $29.99 Add to Cart Show only Answered Questions ( 125) Sort by: Showing 1-20 of 125 questions Ask a Question Our experienced customer service representatives offer live chat, and phone support, or if you prefer, you can, Monday through Friday, excluding holidays, Driver for macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, Drivers for macOS High Sierra 10.13.4 10.13.6. Sorry, but this question has been marked as "solved". External monitor via USB-C through j5create to HDMI not working. Learn more >, At j5create, we take our customer support seriously. USB Type-C downstream port supports 900mA charging, power delivery 2.0 for a maximum of 60W. With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C port's location and can easily fit into any workspace environment. Once your computer has restarted, connect the j5create USB Display Adapter to your display first and then to your computer. Copyright 1995-2023 eBay Inc. All Rights Reserved. USB to VGA Adapter, ABLEWE USB 3.0/2.0 to VGA Multi-Display HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Laptop Docking Stations. If I need to replace the monitor, I'd like a 27" IPS 4K flat (not curved) display suggestions? Download, install and run Driver Booster. To ensure the JCA379 powers and charges your mobile device while Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. It has been a while since anyone has replied. My new j5create docking station does not seem to - Q&A - Best Buy Prices and offers are subject to change. JCD542 USB-C Dual HDMI Docking Station - J5create International j5create USB to HDMI Multi-Monitor Adapter Supports 1080p 2048 x 1152 @ 32 bits | USB 3.0 with 2.0 Support | Adapter is Compatible with Both Mac & Windows. Features: Built-In USB Port. j5create - USB-C Dual HDMI Mini Dock Model: JCD381 | SKU: 6201440 4.0(955 Reviews) 88 Answered Questions Highly rated by customers for: Use with laptop, Set up, Connection $88.99 Was $89.99 Add to Cart Show only Answered Questions ( 88) Sort by: Showing 1-20 of 88 People are asking about Compatibility Usb ports Windows (6) Hdmi (6) Ask a Question Notwithstanding the foregoing, j5create does not have any obligation to provide any bug fixes, modifications, updates, or technical or end user support for the Ware. If you want to download j5create jua254, jud380, jua350, and any other drivers on Windows 10, 8, 7, but j5create driver is not available and j5create stopped working. The Privacy Policy provides information about your privacy rights and explains how j5create protects your personal information. j5create USB to HDMI Multi-Monitor Adapter JUA254 I do not see anything how to connect the j5 to my vehicle. Can I connect this to my hdmi outlet in my Honda CR-V or do I need another one? All company, product and service names used are for identification purposes only. This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. Subject to Your agreement to be bound by all terms and conditions of this Agreement, j5create authorizes You to use and access j5creates proprietary work, which includes compiled code, software, firmware, images, music, media, templates, data, a user interface, any documentation accompanying the program, and any updates or supplements of the same relating to the applicable j5create device You have purchased or acquired (collectively, the Ware). IF YOU DO NOT ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, J5CREATE IS UNWILLING TO LICENSE THE WARE TO YOU, NO LICENSE IS GRANTED AND YOU ARE NOT AUTHORIZED TO INSTALL OR USE THE WARE. Sounds frustrating!Don't worry too much, just watch this video to see how you can fix it. DisplayPort v1.2 required on graphics card or video source to support 3840 x 2160 at 30 Hz. connect the high-definition device according to the following instructions: Connect one end of the HDMI cable to the HDMI port on the computer. The real solution was toreturn the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. Windows Settings Go to Recovery tab and then click Get started button under the Go back to an earlier build Rollback Windows Update To update Windows 10 to the latest version, follow the following steps: Press Windows key + I. Click Updates and Security (as we did earlier). WAVLINK USB3.0 to HDMI/ VGA/ DVI Dual 2K Display Adapter . To find the error code on a Windows 11 PC Select the Start button, then type device manager and select Device Manager from the list of results. j5create failure to insist on or enforce strict performance of this Agreement shall not be construed as a waiver by j5create of any provision or any right it has to enforce this Agreement, nor shall any course of conduct between j5create and you or any other party be deemed to modify any provision of this Agreement. To the extent there are any conflicts or inconsistencies between this Agreement and any other agreement, policy or documentation, the following order of precedence will apply for resolving such conflicts or inconsistences: first (i) a Superseding Agreement; then (ii) this Agreement; and then (iii) any other agreements, policies, or documentation. . J5CREATE DOES NOT PROMISE THAT THE WARE OR ANY FUNCTIONALITY THEREOF WILL BE ERROR-FREE OR THAT YOUR USE OF THE WARE WILL PROVIDE SPECIFIC RESULTS. A: Yes, the USB to HDMI Display Adapter will work on a AIO computer with Windows 7 or later. If, notwithstanding the other provisions of this Agreement, J5CREATE is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Ware, J5CREATEs liability shall in no event exceed US$200.00. Find many great new & used options and get the best deals for New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381 at the best online prices at eBay! Features three SuperSpeed USB 5Gbps Type-A ports for your USB peripherals. Wish j5 made this a little more clear with the product because it works very well at what it does, once it has power. 1 - JCA379 USB-C to HDMI & USB 3.0 with Power Delivery, Optional power adapter can be connected for charging a laptop or other power consumption device, Connect video, data and power to a computer or tablet with a single USB Type-C, No need for any software installation or configuration. JCA153G USB-C to 4K HDMI Adapter - j5create International j5create USB 3.0 Type-C to HDMI - Search For Manual Online HDMI? Now you are ready to use your j5create USB Display Adapter! USB 3.0 SuperSpeed. 99. Works great until Big Sur. Unless specifically agreed in writing by j5create, j5create is not responsible for, and hereby disclaims all warranties relating to, the storage of any data for use with the Ware. We disclaim any interest in the marks of others. Verified purchase: Yes | Condition: Pre-owned. By using this site, you accept the. * Video playback performs at 1080P HD with a resolution of up to 2048 x 1152. It should be marked with a yellow exclamation point symbol. Available DisplayPort Alternate Mode over USB Type-C connector. In Device Manager, find the device. Downloading and installing the driver may also be needed if you select this method. So think twice when installing the J5create drivers using this way. I couldn't figure out problem with documentation included. Computer used: HP Laptop. The HDMI port is the middle port. . Sign up for the latest innovations, exclusive offers, and more. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. For maximum performance, use a computer and USB-C power adapter equipped with PD 3.0, We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the USB hub at a time, 1 - JCD542 USB-C Dual HDMI Docking Station. Download and Update J5create Drivers on Windows and Mac - TenComputer Sign up for the latest innovations, exclusive offers, and more. 2 Ways to Update Creative Drivers for Windows 10, Solved: Creative Sound Blaster Not Detected on Windows 10, Download PreSonus AudioBox USB Driver on Windows 10, 8, 7, and Mac. The Ware is deemed accepted by You when the Ware is initially installed or devices utilizing the Ware are installed or used by You. it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in. YOUR USE OF THE WARE, AND THE RESULTS AND PERFORMANCE ACHIEVED USING THE WARE, IS AT YOUR OWN RISK. USB 3.0 to HDMI Display Video Adapter for Multi-Monitors (Connect Laptop to Monitor Using USB) Hamkot Brand 191K views MP Navigator EX scanner driver is not installed - Fix it now Windows. JCD543 USB-C Triple Display Docking Station - j5create j5create jua250 USB to HDMI video adapter stops audio projection Nice try, but there is no HDMI port on that laptop. 3. USB-C Connection to Monitor : r/Monitors - reddit.com Slip it into your laptop bag and take it with you anywhere. Everything's working now. This Adapter will require an available USB 2.0 port and an installation of a driver. Duplicate: View the screen image simultaneously on both the computer and the external device. * A must-have for surfing the web and working on your email/Facebook/Twitter accounts all at the same time.Looking for an easy way to add a second monitor? Amazon.com: j5create usb to hdmi New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB - eBay HDMI TO USB CABLE - Microsoft Community Next image. Please open your own question, and give as much detail about your particular hardware (PC and TV). Dual displays via HDMI outputs. The JUA254 USB to HDMI Multi-Monitor Adapter from j5create works as an external video card, instantly allowing users to attach additional displays via an HDMI connection without the hassle of a lengthy setup or having to install additional internal hardware. Once I took the USB-C power cord for MBP2 and plugged it into back of j5 docking station it worked perfectly. Is this compatible with windows 11 - Learn about j5create - USB-C Dual HDMI Mini Dock with 4 Answers - Best Buy I cant get a refund or exchange b. I also purchased an LG 4K 27" monitor. When using your USB-C power adapter, the multi-adapter powers both Change Region | Copyright 2023 j5create International. J5create Company has actually already tried to get rid of the barrier in between various media & Operating Systems so they can work collectively using 'Docking Station'. The monitor works through HDMI with my other 2 laptops. Up to 100W power pass-through to charge your laptop and . j5create support said they are unavailable. Simply download the app, run the installation, and it's ready to use with your connected camera. I even tried connecting the j5create adapter to external power (which is possible but not required). You represent and warrant the following during your download, installation, and use of the Ware (as applicable): (i) You are not located in a country that is subject to a U.S. Government embargo, or has been designated by the U.S. Government as a terrorist supporting country; and (ii) You are not listed on any U.S. government list of prohibited or restricted parties. Then, click on the USB device and check for the option of update driver. Fix USB to HDMI Adapter not Working in Windows 11 - YouTube The only limitation is that for my new MacBook Pro I had to upgrade to Mojave, which might be inconvenient for some. Not so fast. You agree to comply with all applicable international and national laws that apply to the Ware, including all applicable U.S. export-control laws and regulations, as well as any end-user, end-use and destination restrictions issued by U.S. and other governments. 01:15 AM, I just purchased an HP Envy 13-ad1xx (from Costco):https://m.costco.com/.product.100381392.html. Drivers are available on j5create website under the "Support" tab. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Questions and Answers: j5create USB-C Dual HDMI Mini Dock JCD381 - Best Buy 1. Verified purchase . Check this review for one kind of simple USB-C to HDMI device: This item requires an "Alternate Mode" of USB Type-C to function. But, if I can't get it working with an external monitor it is pretty much useless to me. Step 4. These adapters are also backward compatible with USB 2.0 resolutions and playback, ideal for office applications. Step 1: I would suggest you to install all the Windows updates including optional and check if it helps. USB 3.0 to Dual HDMI Multi-Monitor Adapter - j5create Follow the on-screen instructions to finish installing the J5create drivers on Windows and Mac. All trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Without limiting its rights and remedies, if You fail to comply with the terms and conditions of this Agreement, j5create may, in its sole discretion, terminate this Agreement upon any such failure. WAVLINK USB3.0 Dual 2K Display Adapter, USB to HDMI/VGA/DVI-D External Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. Equipped with a security slot to protect against theft, making it perfect for use in business organizations. . Extend: View the screen image extended across both the computer and the external device. Available USB power delivery 2.0 over USB Type-C to support upstream charging. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. Please tell me what I need to replace to get this to work: -Do I need a different USB-C to HDMI converter or is the j5create compatible with the Envy? 2. You have to use a USB-C cord with the proper wiring (some USB-C are wired only as charging or USB 2.0 which won't help you). USB Type-C, USB-C and USB are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Nothing I've tried will detect the screen. FIX: USB to HDMI adapter not working on Windows 10 [2023 Guide] You acknowledge that the Ware is of U.S. origin. Unless and to the extent specifically provided otherwise in writing by j5create, you shall not: You agree to abide by all laws and regulations in effect regarding your use of the Ware, including without limitation, all laws relating to copyright-protected content. All company, product and service names used are for identification purposes only. MacBook and Mac are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. https://j5create.com/screencast/See more videos: https://youtube. Trending price is based on prices over last 90 days. JUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER, with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER, it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in PLEASE HELP. 4. It works fine for hooking up two monitors via HDMI. * Ideal for viewing multiple windows at the same time. The author of this question has solved their problem. New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381, item 1 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter - 4K, item 2 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 3 NEW j5CREATE JCD381 USB TYPE-C DUAL HDMI MINI DOCK ADAPTER, item 4 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 5 j5create JCD381 USB-C Mini Dock Dual 4k HDMI, Dual USV 3.0, Power, MSRP $99, item 6 j5create 90W Built-in USB-C Travel Dock 4K HDMI / USB 3.0 Laptop Power Adapter, 4.2 out of 5 stars based on 13 product ratings, 5.0 out of 5 stars based on 4 product ratings, 4.6 out of 5 stars based on 11 product ratings, 5.0 out of 5 stars based on 2 product ratings, 4.5 out of 5 stars based on 15 product ratings, 4.7 out of 5 stars based on 409 product ratings, 4.8 out of 5 stars based on 4 product ratings. After the restart, I can no longer turn my bluetooth on or off in Windows 10 and the HDMI port in the dock no longer works. J5 sells 2 versions with almost identical model number. I hope it doesn't need Thunderbolt 4 as those cables are very . How to Fix USB to HDMI Adapter not Working - Appuals The monitor is an HP Pavilion 27xw. You may not authorize or assist any third party to do any of the things prohibited in this section. The USB 3.0 SuperSpeed port gives you data transfer rates up to 5 Gbps. * Video playback performs a. Answered 2 months ago by J5create Team Helpful ( 0) Unhelpful ( 0) Answer this question X. After opening, expand other devices. In the search result, locate the j5create driver and Update it. All company, product and service names used are for identification purposes only. Here, for instance, you can enter USB to HDMI and then select the right model in the results such as USB 3.0 to Dual HDMI Monitor Adapter or USB to HDMI Display Adapter. High-definition graphic images: Stream media or extend your display to a large monitor or TV with resolutions up to 2K at 60Hz. This Agreement constitutes an individual consent by You to be bound by the terms of this Agreement and is the entire agreement between You and j5create with respect to Your use of the Ware, and any and all other written or oral agreements or understandings previously existing between You and j5create with respect to such use are hereby cancelled. For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1 please readthis documentationbefore downloading any driver. Ethernet don't work, usb a/c ports . In most cases, j5create will release driver updates to fix bugs and errors of different j5create products, like j5create driver unavailable or undetected. Please contact our customer service department for assistance with this issue. j5create is a team that has come together from a diverse set of backgrounds to make technologies more meaningful and inclusive. Use of these names, logos, and brands does not imply endorsement. j5create reserves the right to limit, in its sole discretion, the provision and quantity of any feature to any person or geographic area. If so, what monitor have you used with this laptop that you know works? Your laptop display, plus the 2 external monitors, gives you a total of 3 monitors. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". This dual display docking station adds dual HDMI monitors, with resolution support up to 4K (3840 x 2160) on one display and up to 2K (2048 x1152) or 1080p on the other display. For protection and peace of mind, all of our products come with a warranty. We have a dedicated technical support specialists waiting to assist you and your specific needs. Please open a new question, and include the model-number of your HP computer. For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, please read this documentation before downloading any driver. Find out the J5create driver and right click it to Update driver. Here Driver Booster can be a powerful tool for you to search for, download, and install device drivers automatically and efficiently. This is not the model sold by Best Buy. J5CREATE CANNOT ENSURE THAT THE WARE OR ANY FILES OR OTHER DATA YOU DOWNLOAD OR INSTALL IN RELATION TO THE WARE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. Adjust the brightness, saturation, contrast, hue, sharpness, and tint all from within the app. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others Discussion about your symptoms should not be appended here. The j5 Docking Station DOES require a power source. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. Are you looking for a troubleshooting guide? Phone Support Hours: 9:00 AM to 5:00 PM Eastern Standard Time Monday through Friday, excluding holidays North America: 1-888-988-0488 But overall it does what I bought it for and is cheaper than buying an actual docking station. Was very frustrating for me as well. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. Questions and Answers: j5create USB-C to 4K HDMI Adapter Space Gray return the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. No need for any software installation or configuration. Note: We only recommend downloading the firmware if you have a Steam Deck device. - edited Small, compact, and lightweight. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, Simply ask a new question if you would like to start the discussion again, https://m.costco.com/.product.100381392.html. No right to use any trademark or trade name of j5create is granted to You hereunder without written approval by j5create. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs. Previous image. USB to HDMI adapter is not working on Windows 10! j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP Visit the j5create Store 361 ratings | 47 answered questions $3999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. (e) make copies of or distribute the Ware or electronically transfer it or any portion of it from one computer to another or over a network. You shall not modify, reproduce, retransmit, disseminate, sell, publish, broadcast, circulate, rent, lease, sublicense, assign, or otherwise transfer any portion of the Ware except as expressly authorized in this Agreement. Change Region | Copyright 2023 j5create International. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description. Keep your workspace organized with the double-sided cable storage compartment, giving you the flexibility to place the cable anyway you like. Upon termination of this Agreement, You must promptly cease all use of the Ware and discontinue exercising all license rights granted by this Agreement. Check documents on compatibility, FAQs, upgrade information and available fixes. Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. First Time Here? By downloading, installing, creating a user account, or otherwise using the Ware, You represent to Us that you are at least 18 years old and You agree to be bound by the terms of this Agreement along with the j5create Privacy Policy and the j5create Terms of Use. Connect up to 2 external monitors (driver required). * Great for multitasking in a wide variety of applications including Phone centers, Stock Markets, Hospitals, Graphic Design, Editing, Accounting, Etc. Backwards compatible with USB 2.0 and USB 1.1 devices. Sign up for the latest innovations, exclusive offers, and more. On the other end, pressing the monitor detect button on the laptop says it can't find any additional monitors. I made the salesperson in the computer store show me that the items worked with my laptop before I purchased them. There will be so many options of the drivers available and you need to select the one according to your requirement. With the new driver, check whether the J5create USB can be recognized by the computer and works well on the device. Finally realized the problem when a fully charged MacBook Pro 2 plugged into docking station started running out of juice.