We are happy we went with them. Customer service was great and very helpful! I just don't get it from a business perspective but maybe I am missing something. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. We also hold a 5-Star rating from Guild Quality. All our questions were answered and we set up a time for someone to come out and show us the windows. Can't say enough about what a great job Phil did in installing. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. Well, all went fine until I got the first bill. They accomplished it all in one day. For the price we paid we are disappointed with the quality. Highly recommend the Rite window product and installation team. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. I had these windows installed at my sons home, and he couldnt be more pleased. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Location. No subcontracting and no one word answers to our questions. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! First lets set the record straight about the roof. Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. Type: Company - Private. I was not pleased with overall process of the window installation. You, Jerry C. said: I was startled to see some water damage in my upstairs bathroom and, Dongshin K. said: After reading reviews about Ten's works here on Yelp, I decided to, L K. said: I called Farzam because of the reviews I read here on Yelp and was not, 128 Plumbing, Heating, Cooling & Electric, Gary C. said: I was thoroughly pleased and impressed by the attention to detail by, Angela K. said: We have been homeowners for 48 years and have had both good and bad. The thing is with a rehab loan you must obtain the quotes and contract with your contractor prior to closing. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. They gave straightforward answers without trying to sell me something. Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. May 19 2009. Required fields are marked *. Please note that HomeAdvisor does not confirm local licensing. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. excellent service & products Continue reading . Their insurance Company asked me to sign off on paper work for $25.00. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. Great work. Cant say enough about the product and personnel. I do not know why it would be. The work will begin as soon as we close. 14 windows installed in less than 5 hours! RiteWindow is the only company Ill ever use again to replace windows. Rite Window is proud of our record and we welcome the scrutiny. The experience was a good one and I really like the way my new windows look. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I will tell anyone I know looking for windows to call Rite Window for sure. This worker was so unprofessional and his attitude was uncalled for. We provide honest service without any hidden fees or high-pressure sales tactics. Since August 2000, we have helped over 25,000 homeowners in New England replace their windows, doors, roof, or shower and bath systems. Inside, dust was everywhere as well as bits and pieces that required vacuuming. Built-Rite Window Corp. If you have concerns that a pro in our network doesn't meet these standards, please. Copyright 1997-2023, Ripoff Report. The wrap job on the frames looks amazing and the clean up was perfect. She didnt try to pressure us into buying options we did not want. Several weeks later the windows were installed. The installers were very respectful of our property as well as being very courteous. Dominick of OCLTRG knew this, insisted I sign paperwork, he forwarded their insurance Information to me so I could file a claim for damage to my dryer was scratched and two 2 1/2" Levelor Window Blinds also broke one 2 1/2" Continental Curtain Rod. Several weeks later the damaged window frame was replaced. 2023 Would definitely recommend them to others. But thank you to owner for returning my $500 and windows did not leak once they were put into correct places . The installation took just a day and the clean up was meticulous. They did excellent work and cleaned up perfectly after themselves. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. 05:32 PM. Rite Aid is located at 1122 Murfreesboro Rd, Franklin, TN 37064. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Rite windows not only block drafts, they are great looking and have noticeably increased the appearance of this old House! This company would NOT have been my choice as all of my other windows are Pella. What are some of the best wine rack systems for a wine cellar? Window Brands: Rite Window manufactures all windows internally. I felt so happy through out the whole experience. It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. Very pleased and would highly recommend them. The installation crew was also top notch. Transparency and a Detailed Explanation Continue reading . Reply. Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. The crew were so nice and tidy when working. or. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! Yes, BUILT-RITE WINDOW CORP offers warranties. The Anderson was finished off where the locking mechanism was, and all you saw was an opening where the lock was, whereas the Rite Window is an open channel with the entire metal piece is exposed. They came back days after the project was completed with a new motion sensor light and installed it. Rite WIndow great service, installation and professional staff. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. I would recommend Rite Window to my friends. The apology should have come from him! Hard wood floors covered before work and all old windows and trash was cleaned up and removed. From start to finish, this was by far, the smoothest home improvement job ever experienced. Continue reading . We have a spotless A+ rating with the Better Business Bureau. My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. I would highly recommend Rite Window. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. They have a track record of not honoring their commitments. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. We complete our work quickly and stay within your budget, no matter what type of project you have in mind! Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. Would use them again. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. I am satisfied with the product, they look great and definitely keep the cold out in the northeast. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM Please try again shortly. !Highly recommend!! We perform this screening when a business applies to join our network and, if the business is accepted, With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. That's why we tell you the price up-front. Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades. I wish every contractor worked the way they did. This is the best way to manage and repair your business reputation. Installers were punctual, professional & personable doing quality work & cleanup, moving furniture out & back with care. In addition, the company currently maintains an A+. 12 Double Hung Windows with screens 1 Sliding Glass Door with sliding screen 1 Front Storm Door with Sliding Screen. Im still waiting for some minor repairs, but the entire process was well done. Do your own research using online ratings, reviews and through phone interviews before hiring a company. The work area was cleaned up and the work was done very well. Also why was the storm door not finished off? Total cooperation with delivery & installation. I am not writing to complain or to provide a review. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Installation of 14 windows was completed in promised time frame ONE DAY ! In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. It proved to be the right decision Take care. That's why we tell you the price up-front. If a worker wants to smoke in/by the truck In the drive we have no problem with that. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. Their online reviews seem to be solid: 4.6 on google, 4.4 on FB, and 4.7 on Home Advisor. Just beware as they as a company lost 300k in 2012. This is a top notch company. What a scam! Rite window was Alright! There may be more reports for "Rite Windows", For more results perform a general search for "Rite Windows", Showing 1-9 of 9 Found Reports Find hiring guides, material costs, expert advice, how-to's and more. Seems like a huge missed business opportunity to me to not work with a home buyer like myself. United States 5 reviews. Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. Honest and Straightforward Continue reading . Thank you. Read More, Custom residential and commercial awnings manufactured and installed. From refrigeration requiements to shelf and r Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up? themselves and their business on their profile. I was very happy with the salesperson and the installers. I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. (and their reviews were better too.) Well . Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). Windows, doors roofing, siding, decks, porches, awnings, railings. First of all ! This business is in an industry that may require professional licensing, bonding or registration. offers a fully transferable lifetime warranty on its window products. Keep up the great service!! Installers were friendly and professional. The whole process was smooth and easy. They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Rite Window Reviews maintain an average score of 87% across several online review sites. We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics Ive experienced in the past, to the installation itself, which was timely and professionally done. We DO NOT remove reports. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. It is not your usual segment where a PSA can fall through between a private home seller and buyer. We did our homework. Best Windows for the price Continue reading . The crew was fantastic, fast, and very professional. They didn't overcharge me, either. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. From the salesman to the project manager they are very informative and always in communication. Report I would definitely hire again, we are happy with the job. Why Ripoff Report will not release author information! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! We guarantee your satisfaction, and we won't leave until the job is done right. Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. Good salesman. Clean, efficient, professional and knowledgeable. Perfect Installation and Cleanup Continue reading . DunRite Windows & Doors specializes in window and door installation and replacement services. Fast they know what they are doing . We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. Feel free to contact me in person. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. I couldn't have picked a better vinyl siding company. I called Rite Windows and a new sash was delivered in less than two weeks. Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. The shower is spectacular could not be happier with this project start to amazing finish. We are going to go elsewhere for the work. Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! I was pleased with the job. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. Beware this gimmick Discover why thousands of homeowners throughout eastern Massachusetts and southern New Hampshire have relied on Rite Window for their window replacement, door replacement, roof replacement, showers and baths. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Contact us today and schedule a free consultation. 10/21/2013. Bath Replaced for Reasonable Price Continue reading . The price was very reasonable for an excellent product. From START to FINISH Great Service all around! How those businesses take care of those complaints is what separates good businesses from the rest. No, BUILT-RITE WINDOW CORP does not offer a senior discount. This equates to a 4.34 out of 5 star rating on average. Write a review Sign in. The windows look fabulous in comparison to my 100 year prior windows. Search reviews. No other brands are offered. Thank you Rite Window! Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. Overall a great experience, sales was very low pressure, great prices. A professional installation; workers respected our home and cleaned up beyond our expectations. They are clear with their pricing and the entire process. HomeAdvisor does not Any mess that they made was taken care of and not a speck of debris was left behind. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. This equates to a 4.34 out of 5 star rating on average. Delighted with the Rite choice Continue reading . Consumers want to see how a business took care of business. We look forward to helping you accomplish your home improvement goals. Windows are crystal clear and easy to use. I had to have them come back 2 times to touch up a couple things on the door/molding, but they were glad to come out and assist. Have something to share about Built-Rite Window Corp? But overall happy with the outcome. What to watch for when selecting replacement windows. The fact of the matter is I am unable to do either. No drafts this winter. These also come in custom sizes and colors that give you a big variety to choose from. Installation Took Just a Day Continue reading . Getting new windows was EASY!! Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. The salesman was knowledgeable and helpful, someone that gave me the straight story. We also repair/replace broken or failed units of glass, screens, and patio doors. Left it as is. What more can you ask for from a contractor?! Reporter2060517 Sign in to contact user. Areas of Coverage: Rite Window services are available across the greater Boston metro area. Rite Window is locally owned. They say they stand behind their product and they really do. I have not been sorry, these windows speak for themselves. Note; I am not that lucky to get a sales rep as good as Juli and then an installer as talented as Paul this was the best home improvement we have ever had in over twenty years we have lived here Thank you Rite Window you did it right. I would not hesitate to recommend RiteWindow as a business. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. They installed some windows and vinyl siding on my home. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I would highly recommend them to anyone. They had a devil of a time removing the old slider and had to take a sawzall to it, as well as pounding away at it. Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. BBB Business Profiles generally cover a three-year reporting period. They offered to throw out our old blinds which we agreed to in a second. They did have to come back but made sure it was convenient for us. We had a issue of a very fine hair crack in one of the windows. I tried to work with Rite Window but they will not work with me! (With no "D" or "F" grades). Custom residential and commercial awnings manufactured and installed. We will be purchasing this home and we are not asking for any work to take place until after closing. The job and workmanship was great. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They were both friendly and very professional. Got the job done in a timely manner;very professional communication excellent: installation neat clean and attention to detail was impressive would recommend service to interested parties. I highly recommend Built-Rite Windows. All went smoothly from Showroom to installation.